Mercier Consultancy MD is excited to announce an opening for a Czech Speaking Client Service Representative in a remote capacity, with the added benefit of paid relocation to Greece! Embrace the opportunity to work with a supportive team while enjoying the beautiful Mediterranean lifestyle.
As a key member of our client services team, you will leverage your language skills to assist Czech-speaking clients, ensuring their needs are met with professionalism and care. This role offers you the chance to develop your skills in a dynamic environment while making a real impact on client satisfaction.
Your Responsibilities Will Include:
Ideal Candidates Will Have:
As a key member of our client services team, you will leverage your language skills to assist Czech-speaking clients, ensuring their needs are met with professionalism and care. This role offers you the chance to develop your skills in a dynamic environment while making a real impact on client satisfaction.
Your Responsibilities Will Include:
- Delivering exceptional customer support to our Czech-speaking clients through various channels including phone, email, and chat
- Resolving inquiries and issues with accuracy and a focus on customer satisfaction
- Maintaining detailed records of client interactions in our system for effective follow-up
- Partnering with other departments to ensure efficient resolution of client challenges
- Keeping up to date with our products and services to provide informed support
Ideal Candidates Will Have:
- Fluent in Czech (both written and verbal); knowledge of English is advantageous
- Experience in customer service or a related field is preferred
- Excellent communication and interpersonal skills
- A proactive approach to problem-solving and client interactions
- Comfort with technology and the ability to learn new systems quickly
- A friendly, positive attitude and a commitment to excellence in service
- Willingness to take advantage of paid relocation to Greece for this role
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Health Insurance
- And Much More..