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Crossing Hurdles - remotehey
Crossing Hurdles

Customer Support (Generalist) | $150/hr Remote | Mercor

united states / Posted
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At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor that collaborates with world’s leading AI research labs to build and train cutting-edge AI models.


Organization: Mercor

Position: Customer Support (Generalist)

Referral partner: Crossing Hurdles

Type: Hourly Contract

Compensation: $30–$150/hour

Location: Remote

Duration: Varies by project (1–3 months typical)

Commitment: 10–40 hours/week


Role Responsibilities

  • Evaluate AI-generated outputs for accuracy, clarity, and alignment with real-world reasoning.
  • Contribute written assessments and structured feedback on model performance.
  • Identify conceptual, logical, and stylistic strengths and weaknesses in AI responses.
  • Collaborate asynchronously with Mercor’s research and operations teams to maintain quality and consistency across evaluations.
  • Apply strong analytical judgment, precise communication, and consistent evaluation criteria across diverse tasks and topics.


Requirements

  • Strong English fluency and written communication skills.
  • Exceptional attention to detail and ability to identify subtle errors or inconsistencies.
  • Strong analytical and critical thinking skills across a wide range of subjects.
  • No formal educational background or specific degree required — curiosity, clarity, and reasoning skill are key.
  • Comfort working independently in a remote and asynchronous environment.


Application process: (Takes 20 min)

  • Upload resume
  • AI interview based on your resume (15 min)
  • Submit form