Remotehey

Work anywhere, Live anywhere

Futura Marketing - remotehey
Futura Marketing

Customer Support Assistant (Remote)

charlotte, nc / Posted
APPLY

Futura Marketing is hiring a remote Customer Support Assistant in Charlotte. Join our distribution department for flexible, part-time weekday shifts. This position is remote but only open to candidates based in North Carolina. Pay: $21–$26/hour.

Responsibilities

  • Answer customer emails and support tickets
  • Assist with delivery and order questions
  • Update records in the support system
  • Forward complex issues as needed
  • Follow internal support guidelines
  • Log interactions accurately

Requirements

  • No experience required — training provided
  • Strong written communication skills
  • Basic tech and typing knowledge
  • Organized and dependable
  • Good attention to detail
  • Must reside in North Carolina

Employee Advantages

  • $21–$26 hourly pay
  • Remote work, flexible scheduling
  • Daytime hours only
  • Clear onboarding and support
  • Email/chat based support (no calls)
  • Team-focused digital environment

Looking for a remote role with structure and flexibility? Apply now to Futura Marketing as a Customer Support Assistant. A simple resume is required — we’ll handle the rest!