Customer Success Manager – Life Sciences | Remote DACH
Germany / Austria
Full-time
€60–65K base + 25% bonus commission
A fast-growing global EdTech company is hiring a Customer Success manager. As a Customer Success Manager, you'll ensure adoption and long-term success of the platform across academic accounts. This a global organization who offer great future opportunities for successful candidates. After a highly successful first quarter they continue to develop and hire globally. This is a pivotal role covering both Austria and Germany.
Your mission:
- Support universities post-sale to drive usage and renewals
- Build relationships with faculty and help integrate the product into classrooms
- Serve as the trusted contact for onboarding, support, and training.
About you:
- Master’s or PhD in Life Sciences or a STEM discipline
- Confident communicator (even poster presentations or academic demos count!)
- Experience with customer interaction, training, or support
- Fluent German language skills.
Why join:
- Remote role with flexible setup
- Supportive, fast-paced environment
- Clear bonus structure based on retention goals
This is a client with a great culture and who reward success.
Ready to take your career to the next level?
Please send me your CV asap – [email protected]