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BrandShield - remotehey
BrandShield

Customer Success manager

united states / Posted
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BrandShield is growing and looking for an Junior Customer Success manager to join our talented team:


Essential Roles and Responsibilities

  • Working with leading companies
  • Analysis of violations in the field of trademarks and intellectual property
  • Enforcement of violations on different platforms: sites, e-commerce sites, social networks, and more. Enforcement of violations, exploitation of brands, distribution of fakes, and more.
  • Preparation of customized reports
  • Analysis enforcement results and follow-up over time


Qualifications


  • 1-3 years experience as a CSM
  • Experience in cybersecurity, brand protection
  • Outstanding verbal and written communication skills
  • Excellent ability to work in a team, independent workability, ability to go down to details, and out of the box thinking
  • Self-starter results-oriented, and coachable
  • Thorough and professional follow-up skills
  • High-level information and search capabilities