Job Description:
We are looking for a friendly and proactive Customer Success Manager to join our team. This is a beginner-friendly role with low entry requirements, suitable for fresh graduates or candidates who enjoy working with people. No prior experience is required — full training will be provided.
Responsibilities:
- Assist in managing and supporting customer accounts
- Communicate with customers to ensure satisfaction and resolve basic issues
- Build and maintain positive relationships with clients
- Track customer feedback and report insights to the team
- Help guide customers in using products or services effectively
Requirements:
- Good communication and interpersonal skills
- Positive attitude and willingness to learn
- Basic computer skills (Email, Microsoft Office)
- Ability to handle customer inquiries patiently
- Basic English communication skills
Nice to Have (Not Required):
- Experience in customer service, sales, or support roles
- Familiarity with CRM tools or communication platforms
What We Offer:
- Full training provided (no experience needed)
- Supportive and friendly work environment
- Career growth opportunities
- Flexible working arrangements