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ERBESSD-INSTRUMENTS

Customer Success Leader

netherlands / Posted
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Customer Job Description: Customer Success Leader – ERBESSD INSTRUMENTS (Europe)Location:

Europe (Remote with up to 50% travel)

Reports To:

CEO

Position Overview

Erbessd Instruments, is seeking a highly motivated Customer Success Leader to drive growth and market expansion across Europe. This role is ideal for a hunter-minded professional who thrives on generating new business opportunities, building strong client relationships, and delivering consistent revenue growth of 20% or more year over year.

The successful candidate will have a background in engineering, preferably with expertise in industrial instrumentation or reliability and maintenance technologies, and a strong track record in business development or sales within technical or industrial markets.

Key Responsibilities

·      Develop and execute a comprehensive business development strategy for Erbessd Instruments across the European market.

·      Identify, qualify, and close new business opportunities with OEMs, distributors, and end-users in the reliability and maintenance sector.

·      Build and maintain a robust sales pipeline to achieve and exceed revenue targets.

·      Collaborate with technical teams to tailor solutions to customer needs and provide feedback for product development.

·      Represent Erbessd Instruments at trade shows, industry events, and client meetings throughout Europe.

·      Produce regular sales forecasts, reports, and market intelligence updates.

·      Establish and grow partnerships to expand Erbessd Instruments’ market reach.

·      Lead and mentor regional representatives or distributors, as needed, to drive local sales performance.

Qualifications & Experience

·      Bachelor’s degree (preferably in Engineering, Mechanical, Electrical, or related technical discipline).

·      5+ years of experience in business development, technical sales, or related roles within instrumentation, reliability, or maintenance technologies.

·      Proven track record of hunting new business and driving consistent year-over-year growth.

·      Experience leading or managing teams and developing sales professionals.

·      Multilingual proficiency strongly preferred (English required; additional European languages such as Spanish, French, or German highly valued).

·      Excellent communication, negotiation, and presentation skills.

·      High level of computer literacy (CRM, MS Office, data analysis tools).

·      Willingness to travel 50% or more across Europe with travel to the US and Mexico also required.

Preferred Attributes

·      Entrepreneurial mindset with a drive to identify and capture new market opportunities.

·      Strong understanding of reliability, condition monitoring, and vibration analysis systems.

·      Self-motivated, goal-oriented, and comfortable working independently.

·      Demonstrated ability to build relationships across diverse cultural and business environments.

Compensation & Benefits

·      Competitive base salary plus performance-based incentives.

·      Travel and expense reimbursement.

·      Professional development and training opportunities.

·      Opportunity to play a key role in expanding Erbessd Instruments’ European presence.