Title: Customer Success Process Optimization Specialist
Location: Remote | Flexible
C2C not available | No third-party suppliers
About Workerbee
Workerbee is the AI-powered platform for trusted, modern hiring.
We connect companies with the right mix of enterprise-proven experts and AI-savvy specialists; full-time, part-time, or project-based.
Our intelligent, multi-agent system deeply understands each specialist and every customer need, enabling better-fit matches and faster results.
We bring together people and intelligent systems to make hiring faster, smarter, and more human.
We have customers in need of consultative Customer Success process optimization talent.
By joining Workerbee you can be matched for project-based, contract, or permanent opportunities with leading organizations.
As a Workerbee:
You will improve customer success operations through process and workflow optimization.
What our customers need help with:
- Mapping and improving customer lifecycle processes
- Aligning CS workflows with onboarding, adoption, and renewal goals
- Supporting CS tooling and reporting improvements
- Collaborating with CS, RevOps, and Product teams
- Driving consistency and scalability in customer engagement
What stands out amongst top talent:
- 5+ years in customer success, CS operations, or process roles
- Strong understanding of customer lifecycle management
- Ability to analyze workflows and recommend improvements
- Experience working cross-functionally
- Curiosity around scaling customer success models
Why Join Workerbee
- Access: Work on high-impact projects with leading companies across North America
- Community: Join a trusted network of specialists and professionals in your field
- Growth: Expand your skills through exclusive learning and development opportunities
- Flexibility: Choose projects that fit your schedule and work style
Workerbee Terms of Service