🌟 Now Hiring: Remote Customer Service Representative | $75,000–$90,000 | Work From Anywhere in the U.S.
📍 Remote (U.S. Based) | 💼 Full-Time | 💰 $75,000–$90,000
Intellect Group, a trusted recruitment agency, is proud to partner with one of the nation’s leading retailers to find a Customer Service Representative who’s passionate about creating exceptional customer experiences—all from the comfort of home.
🧩 About the Role
As a Remote Customer Service Representative, you’ll be the frontline connection between customers and the brand, ensuring every interaction is handled with care, professionalism, and a solutions-first mindset. You'll support customers via phone, email, and live chat, resolving inquiries related to orders, product details, shipping, returns, and more.
This is a fully remote, full-time opportunity with competitive pay, growth potential, and the chance to join a supportive and fast-paced team.
💼 Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a prompt and professional manner
- Resolve issues related to orders, shipping, billing, and product information
- Maintain accurate customer records using internal systems
- Collaborate with internal teams to troubleshoot and escalate complex issues
- Continuously look for ways to improve customer satisfaction and streamline processes
✅ What We're Looking For
- 2+ years of customer service experience, preferably in retail or e-commerce
- Strong written and verbal communication skills
- Ability to multitask and stay organized in a fast-paced remote environment
- Tech-savvy and comfortable navigating CRM platforms (e.g., Zendesk, Salesforce, or similar)
- A proactive, empathetic, and customer-first attitude
- U.S. residency and authorization to work in the United States
💵 Compensation & Benefits
- $75,000–$90,000/year (based on experience)
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Remote work flexibility
- Opportunities for professional growth within a major national retailer
Apply now to take the next step in your remote career journey.
Intellect Group is proud to be an equal opportunity recruitment agency. We celebrate diversity and are committed to creating an inclusive hiring experience for all applicants.