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Crossing Hurdles - remotehey
Crossing Hurdles

Customer Service Representative | $35/hr Remote | Mercor

united kingdom / Posted
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At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor that collaborates with the world’s leading AI research labs to build and train cutting-edge AI models.


Organization: Mercor

Position: Voice Recording (UK Accent, Liverpool)

Referral Partner: Crossing Hurdles

Type: Hourly Contract

Compensation: $25–$35/hour

Location: Remote

Commitment: 10–40 hours/week


Role Responsibilities

  • Record natural phone conversations that simulate customer-support interactions (caller side only).
  • Clearly spell out names, emails, and phone numbers using a natural Liverpool (UK) accent.
  • Vary tone, pace, and delivery, including natural pauses and filler words for realism.
  • Record across multiple environments (quiet setting, muffled voice, speaker mode, light background noise).
  • Complete up to 30 phone calls across 6 variations and accurately log all required metadata.


Requirements

  • Must have a UK Liverpool accent.
  • Must be based in the USA, Canada, or the UK.
  • Must place real phone calls (VoIP calls are not permitted).
  • Ability to complete approximately 3 hours of recorded conversation within the required turnaround time.
  • Strong attention to detail when entering call data (codes, speaker information, demographics).


Application process (Takes 20 min)

  • Upload resume
  • AI interview based on your resume (15 min)
  • Submit form