Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Collectibles Authentication and Grading
Why Consider This Job Opportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#ResonanceCXPartners
Employer Industry: Collectibles Authentication and Grading
Why Consider This Job Opportunity
- Salary up to $20/hour
- In-depth customer service training and opportunities for career advancement
- Remote work opportunity available in multiple states
- Comprehensive benefits package including health, dental, and vision insurance options
- Annual discretionary bonuses and competitive compensation in the industry
- Supportive work environment focused on providing a superior customer experience
- Answer incoming phone calls via a multiline telephone system
- Prepare and provide internal and external written correspondence via email
- Assist customers, dealers, and submission centers with their accounts and submissions
- Collect customer feedback and make recommendations for potential products and/or services
- Prepare product and/or service reports by analyzing customer information
- Minimum of 2 years of previous customer service or call center experience
- Excellent verbal and written communication skills
- High School diploma or equivalent
- Strong prioritization and time management skills
- Ability to learn and retain product and procedural knowledge
- Demonstrated experience learning new systems
- High attention to detail and quality-focused
- Ability to multi-task with superior organizational skills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#ResonanceCXPartners