About The Job
The Customer Onboarding and Risk Management Analyst’s primary responsibility will be identity verification of individuals and entity customers. This includes reviewing documentation for validity and using other sources to verify supplied information/documents to ensure compliance of internal policy and regulatory requirements. This also will include the development of risk ratings and profiles for partner customers and shared end customers. Previous experience in a B2B2B or B2B2C or payments FinTech context is especially valuable for this role. This role reports to the Director of AML, Third Party Compliance, and Specials Projects (or similar).
This fully remote role is open to candidates in the Netherlands only.
Responsibilities
zerohash is a B2B embedded infrastructure platform that allows any platform to integrate digital assets natively into their own customer experience quickly and easily (a matter of API endpoints). We power neo-banks, broker-dealers, and payment groups to offer digital asset trading and custody, crypto-backed rewards and round-ups programs as well as yield through staking and DeFi and NFTs. zerohash is a FinCen-registered Money Service Business as well as a regulated Money Transmitter that can operate in 51 US jurisdictions. zerohash is also regulated as a Canadian MSB.
Our thesis is very simple: every financial services firm will offer digital assets within the next 2 years and will do so through platforms such as zerohash. zerohash is defining the new FinTech vertical of digital-assets-as-a-service.
Clients include MoneyLion, Wirex, Deserve, MoonPay, tastytrade, Drivewealth. Backed by Point72 Ventures, NYCA, Bain Capital, tastytrade.
The zerohash Culture
All zerohash employees are guided by the following characteristics and core principles:
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If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.
The Customer Onboarding and Risk Management Analyst’s primary responsibility will be identity verification of individuals and entity customers. This includes reviewing documentation for validity and using other sources to verify supplied information/documents to ensure compliance of internal policy and regulatory requirements. This also will include the development of risk ratings and profiles for partner customers and shared end customers. Previous experience in a B2B2B or B2B2C or payments FinTech context is especially valuable for this role. This role reports to the Director of AML, Third Party Compliance, and Specials Projects (or similar).
This fully remote role is open to candidates in the Netherlands only.
Responsibilities
- Perform client due diligence and KYB/C screening on new customers for the various business units and associated payments
- Guide internal business units in preparing the KYB/C packages and new onboarding requests
- Review and process watch list filtering and negative news alerts that are generated as part of customer onboarding
- Actively participate and contribute to projects and other assigned tasks
- Work with different teams including business units leaders, surveillance, compliance, and technology
- Conducts research via online tools to identify applicant entity and beneficial owners
- Identify potential KYB/C and payments concerns and escalate to Director of AML and Third Party Compliance during the onboarding and ongoing review process
- Responsible for the KYB/C processing of new clients forms and maintaining reference databases with completed records and information.
- Conduct KYB/C due diligence searches and perform reviews for new and existing customers of zerohash and its affiliates.
- Respond to requests for information regarding appropriate KYB/C documentation.
- Identify potential areas for improved processing and automation of manual processes wherever possible.
- Escalating to management on clients identified as High Risk or where material adverse information has been identified.
- Accurately risk assess new and existing clients, resolving issues where appropriate
- Assists in the development and improvement of policies and procedures for the team
- Support other areas of Compliance, including travel rule, transaction monitoring, sanctions and watchlist screenings, etc. as required
- Assist with ad-hoc projects and reviews as needed
- College degree with strong academic credentials
- 2+ years of AML experience or related FinTech or financial services experience (especially B2B2C)
- Hardworking and driven
- Strong time management skills and ability to execute tasks within tight deadlines
- Strong verbal and written communication skills
- Strong organizational, analytical and communication skills
- Strong interpersonal skills necessary to work effectively with colleagues across regions and business units
- Ability to multi-task effectively maintain attention detail
- Excellent time management and organizational skill
- Crypto experience a plus
- ACAMS or similar certification a plus
- Experience with MSB’s, securities broker-dealers, or commodities futures commission merchants a plus
- Proficiency in Excel, including pivot tables and VLOOKUP’s a plus
- Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
- Vision & Dental Insurance (U.S. only)
- Chance to earn equity
- Maternity & Paternity leave (after 6 months)
- WeWork All Access Membership
- WFH Yearly Stipend
- L&D Yearly Stipend (after 6 months)
zerohash is a B2B embedded infrastructure platform that allows any platform to integrate digital assets natively into their own customer experience quickly and easily (a matter of API endpoints). We power neo-banks, broker-dealers, and payment groups to offer digital asset trading and custody, crypto-backed rewards and round-ups programs as well as yield through staking and DeFi and NFTs. zerohash is a FinCen-registered Money Service Business as well as a regulated Money Transmitter that can operate in 51 US jurisdictions. zerohash is also regulated as a Canadian MSB.
Our thesis is very simple: every financial services firm will offer digital assets within the next 2 years and will do so through platforms such as zerohash. zerohash is defining the new FinTech vertical of digital-assets-as-a-service.
Clients include MoneyLion, Wirex, Deserve, MoonPay, tastytrade, Drivewealth. Backed by Point72 Ventures, NYCA, Bain Capital, tastytrade.
The zerohash Culture
All zerohash employees are guided by the following characteristics and core principles:
- Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
- Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
- Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
- Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
- Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
- Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
- Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
- Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.
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- We’ve recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:
- Verified Emails Only: Official outreach will only come from a @zerohash.com email address.
- No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
- Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.