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Hartford Probate Court

Court Support Services Intake Assistant

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State of Connecticut Judicial Branch

Court Support Services Intake Assistant Date Posted: 07/31/2026

Posting Number: 26-7000-085

Application Deadline: 08/17/2026Employee Benefits

Location:

Adult Probation: Bridgeport, Bristol, Danbury, Danielson, Derby, Glastonbury, Hartford, Hartford - JAMS, Hartford Interstate Cmpct, Manchester, Meriden, Middletown, Milford, New Britain, New Haven, New London, Norwalk, Norwich, Stamford, Torrington, Waterbury, Willimantic Family Services: Bridgeport, Danbury, Danielson, Derby, Glastonbury, Hartford, Manchester, Meriden, Middletown, Milford, New Britain, New Haven, New London, Norwich, Putnam, Rockville, Stamford, Torrington, Waterbury, Willimantic Pre-Trial Services: Bridgeport, Danbury, Danielson, Derby, Glastonbury, Hartford, Manchester, Meriden, Middletown, Milford, New Britain, New Haven, New London, Norwich, Rockville, Stamford, Torrington, Waterbury

Salary Range: $60,297 - $78,783/year – plus State of Connecticut benefits. New employees begin at the minimum. The starting salary for existing state employees may be higher than the minimum, in accordance with existing Judicial Branch policy.

Employee Benefits

Top notch array of health and retirement benefits including but not limited to: paid holiday leave, paid vacation leave, paid sick leave, three paid personal leave days per calendar year, group life insurance, 457 Deferred Compensation, voluntary flexible spending account programs, discounted auto and home insurance policies, long term disability, short term disability and hybrid remote work may be available for certain job positions.

Court Support Services Intake Assistant

Seeking Court Support Services Intake Assistants to perform a variety of duties to obtain client intake information necessary for assessment, referral and release decisions made by higher level staff; conduct client intake interviews and document information such as residence, employment, education, family ties to the area, psychiatric, drug and/or alcohol problems, prior convictions, failures to appear, etc.; verify information by contacting references and victims and prepare required forms; enter information into computer; contact police departments within assigned geographical region to determine which locations have cases requiring interviews and may travel to police departments to conduct interviews; obtain arrest reports from police and may discuss cases with arresting officers to obtain additional information; conduct criminal record checks using computerized information systems to document prior offenses and criminal histories; may provide case information to clients and explain conditions and the importance of compliance and court procedures; notify clients of required court appearances; follow up with clients who do not appear as required; prepare case records and files for court presentation; coordinate diversionary program participation and monitor participants' completion of program; prepare reports and correspondence; maintain records and activity logs; perform clerical work such as data entry, typing, filing, etc.; may collect urine samples from clients for drug testing; perform related duties as required.

DIVISION: Court Support Services

CLASS DEFINITION: This class is accountable for providing assistance to Court Support Services staff by performing a combination of paraprofessional and highly complex clerical work associated with interviewing clients referred by the court for probation, family and/or bail matters.

GUIDELINES FOR CLASS USE: Use of this class is limited to incumbents performing paraprofessional tasks to assist professional Court Support Services staff for a majority of their time. Incumbents may also perform higher level clerical and/or technical tasks.

SUPERVISION RECEIVED: Works under the general supervision of an employee of higher grade.

EXAMPLES OF DUTIES: Performs a variety of duties to obtain client intake information necessary for assessment, referral and release decisions made by higher level staff; conducts client intake interviews and documents information such as residence, employment, education, family ties to the area, psychiatric, drug and/or alcohol problems, prior convictions, failures to appear, etc.; verifies information by contacting references and victims and prepares required forms; enters information into computer; contacts police departments within assigned geographical region to determine which locations have cases requiring interviews and may travel to police departments to conduct interviews; obtains arrest reports from police and may discuss cases with arresting officers to obtain additional information; conducts criminal record checks using computerized information systems to document prior offenses and criminal histories; may provide case information to clients and explain conditions and the importance of compliance and court procedures; notifies clients of required court appearances; follows up with clients who do not appear as required; prepares case records and files for court presentation; coordinates diversionary program participation and monitors participants' completion of program; prepares reports and correspondence; maintains records and activity logs; performs clerical work such as data entry, typing, filing, etc.; may collect urine samples from clients for drug testing; performs related duties as required.

Minimum Qualifications Required

KNOWLEDGE, SKILLS, AND ABILITY: Knowledge of office administration and management; interpersonal skills; oral and written communication skills; ability to conduct interviews, record and verify information; computer skills.

Experience And Training

General Experience: Three years of secretarial/clerical, investigations or related experience in criminal justice or a related field.

Substitutions Allowed: College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience.

WORKING CONDITIONS: Incumbents may be exposed to some risk of injury from assaultive/abusive defendants; may be exposed to communicable diseases.

SPECIAL REQUIREMENT: Incumbents may be required to travel in the course of their daily work.

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