Content Writer (Contract)
Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.
Summary
The main function of a Content Writer is to write technical materials, such as equipment materials, appendices, or operating and maintenance instructions. A typical technical writer is responsible for organizing, editing and maintaining technical records and files.
Job Responsibilities
Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.
Summary
The main function of a Content Writer is to write technical materials, such as equipment materials, appendices, or operating and maintenance instructions. A typical technical writer is responsible for organizing, editing and maintaining technical records and files.
Job Responsibilities
- Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology
- Maintain records and files of work and revisions
- Confer with client to establish technical specifications and to determine subject material to be developed for publication
- Research, plan, design, write, and continuously update game-related content and training materials.
- Create a wide range of high-quality documentation using clear and concise language.
- Collaborate effectively with internal teams located around the world to document clear information on tools, APIs, processes, and agent workflows.
- Create player-facing support content and agent-facing documentation and training materials for new launches and updates.
- Review and edit content provided by partners, players, and the community.
- Collaborate with program managers and player support to keep up with the latest game developments and to author content that will attract and support players.
- Use data to inform content and training strategy and improvements.
- Align with business goals and team priorities.
- Candidates need experience creating consumer-facing instructions for technical processes for providing self-service and email support to customers.
- Experience creating or reviewing training resources and developing internal knowledge base resources is preferred.
- The supplier must upload/include a Writing portfolio in addition to the resume during submitting the candidate.
- 1-2 years of experience writing and publishing game-related content or training.
- Ability to communicate complex information clearly, concisely, and accurately.
- Passion for gaming and a sincere interest in the latest technology trends.
- Desire to build a world-class player experience from the ground up.
- Location: Remote
- Duration: 18 Months
- Pay Range: $29 - 33 per hour
- Weekly Schedule: 40 hours