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Mason & Dale Recruitment Specialists - remotehey
Mason & Dale Recruitment Specialists

Community Manager

united kingdom / Posted
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Reporting to Head of Marketing

If you’re the kind of person who lights up a room, remembers names, connects people effortlessly, and can turn a quiet group chat into a buzzing conversation — this role is built for you.

A global media and events leader in the iGaming space is searching for a Community Manager to build a brand‑new community ecosystem from the ground up. You’ll be the connector, the catalyst, the social heartbeat of a fast‑growing brand.

What You’ll Own

Build the Community

  • Launch a unified community online platform (Discord)
  • Bring together existing WhatsApp/Telegram groups into one thriving hub
  • Own moderation, onboarding, and the daily member experience

Create Engagement That Feels Human

  • Spark conversations naturally — not because you “have to,” but because you love talking to people
  • Understand member behaviour, habits, and what makes people open up
  • Run AMAs, polls, discussions, and creative programming that feels alive
  • Drive buzz before, during, and after major industry events

Be the Social Glue Offline

  • Long term will be to Support small meetups, run clubs, and social gatherings (especially in Malta)
  • Connect people to each other in ways that feel organic and meaningful
  • Help turn flagship events into year‑round community touchpoints

Collaborate Across the Business

  • Work with Marketing to grow the community
  • Partner with Events to integrate community moments into conferences
  • Team up with Media to share news, podcasts, and content that fuels discussion

Make It Better Every Day

  • Track engagement metrics and member sentiment
  • Gather feedback and roll out new features and formats
  • Help build scalable community playbooks


What You Bring

  • 2–4+ years in community management (online groups, networks, events)
  • A natural people‑person — someone who reads the room, starts conversations, and makes others feel welcome
  • Strong communication and facilitation skills
  • Experience with platforms like Discord, Heartbeat, Telegram, etc.
  • Organised, process‑driven, and confident with moderation
  • A genuine commitment to trust, safety, and member wellbeing


Bonus Points

  • Experience in B2B or iGaming / Tech
  • CRM knowledge (HubSpot)
  • Comfortable hosting live sessions or on‑stage moments
  • Understanding of SEO and digital content distribution
  • Experience with sponsored activations or partnerships


What You’ll Get

  • Lead the creation of a global iGaming community platform
  • Shape digital and offline community programs from day one
  • Work across Marketing, Events, and Media in a fast‑growing environment
  • Flexible working and remote‑friendly setup
  • Private health insurance (after probation)
  • Employee Assistance Programme (including family support)
  • Retail discounts platform


Why This Role Matters

This isn’t just about managing a community — it’s about building a culture.

You’ll be the person who brings people together, sparks ideas, and creates a space where professionals genuinely want to connect.

If you’re a social butterfly with a strategic mind and a passion for people, this is your moment.