Remote (EU Time Zones) | Global Student Platform
This role is open to candidates based in Europe, working within European (CET) time zones.
Introduction
Do you enjoy building communities, talking to people, and making sure everyone has a great experience?
We’re looking for a Community Manager & Customer Experience Specialist to become the voice and face of The Student Life across our global student communities.
This is a dynamic role where you’ll combine community management, customer support, content creation, and coordination across teams. If you’re social, proactive, and enjoy variety in your day-to-day work, this role is for you.
About The Student Life
The Student Life is a global organization helping international students prepare, adapt, and connect when moving abroad.
Operating in 150+ student cities, we connect 100,000+ students each year through a combination of online communities, large-scale events, and strategic partnerships. Our goal is simple: to create a sense of belonging before students even arrive.
We build and manage student communities at scale, helping students connect with each other, find housing, and access valuable opportunities in their new city from day one.
We are a remote-first company with an international team across Europe and the Philippines, working together to build a truly global brand.
Your Role
You will be responsible for managing and growing our city communities, ensuring students feel welcomed, supported, and engaged.
At the same time, you will act as a bridge between multiple teams, including booking, event management, and marketing, making sure communication and execution are aligned.
This is a hands-on, all-round role focused on customer satisfaction and community experience.
What You’ll Be Doing
- Manage and engage with city-based student communities
- Share updates about events, tickets, venues, and initiatives
- Provide useful information about housing and The Student Life
- Handle customer support across email, Instagram DMs, and other channels
- Coordinate between booking, events, and marketing teams
- Identify and build new partnerships
- Organize and host virtual meetups
- Create and shoot content, including appearing on camera
Responsibilities
- Ensure a high-quality experience across all student touchpoints
- Maintain active, valuable, and engaging communities
- Act as the main point of contact for student communication
- Support internal teams with coordination and execution
- Contribute to content creation and brand presence
What We’re Looking For
- Experience in community management, customer support, or similar roles
- Excellent English skills, both written and verbal
- Confident being on camera and creating content
- Strong communication and people skills
- Highly social, proactive, and solution-oriented
- Ability to manage multiple tasks and responsibilities
- Affinity with the student and international environment
- Available to work full-time during the summer period
- Able to work Amsterdam (CET) time zone, 9:00 to 17:00
What We Offer
- Fully remote role with international team collaboration
- High-impact position in a fast-growing global platform
- Opportunity to be part of content and brand presence
- Growth potential across different teams and especially Marketing
- Compensation: €900–€1,200/month depending on experience
- Flexibility with days off and working hours during low season
Apply Now
If you enjoy working with people, creating engaging communities, and being part of a fast-growing international team, we’d love to hear from you.