Role: Communications & Social Media Coordinator
Reports to: Chief Brand Officer
Department: Marketing & Communications
Regions: US, Canada, Brazil, and Latin America
Location: Fully remote (UK-based), Permanent
Sector: Charity
Salary: £35,000
Role Overview
My client is seeking a proactive, detail-driven Communications & Social Media Coordinator to support content creation and digital communications across the Americas region. This is a hands-on role suited to someone who excels at executing campaigns, coordinating with diverse stakeholders, and ensuring brand consistency across all channels.
You will take ownership of day-to-day social media activity—including posting, scheduling, and community engagement—while supporting product launches, brand initiatives, and client-facing communications. The ideal candidate is a strong communicator with excellent writing skills, a collaborative mindset, and the ability to adapt global messaging for regional audiences.
Core Competencies
- Communications & Coordination: Ability to produce clear, engaging content for social media, newsletters, and launch communications; confident communicator in meetings, calls, and cross-market collaboration.
- Social Media Management: Proven experience posting, scheduling, and monitoring content across Instagram, LinkedIn, Facebook, and X.
- Content Adaptation & Storytelling: Skilled at tailoring global campaigns and local stories for regional relevance.
- Digital Engagement: Monitor and respond to comments, messages, and mentions while maintaining brand voice.
- Project & Workflow Management: Strong organisational skills with the ability to manage approvals, deadlines, and deliverables across multiple markets.
- Creative Review: Support the review and refinement of visual and written content to ensure consistency and quality.
- Cross-Market Collaboration: Able to work effectively with both regional and global teams.
Key Responsibilities
1. Launch Communications & Client Support
- Draft clear, compelling launch communications for clients and internal teams.
- Coordinate with stakeholders to ensure accuracy, approvals, and timely execution.
- Support the rollout of new products and campaigns across the US, Canada, Brazil, and Latin America.
2. Social Media Content Creation & Management
- Write, schedule, and publish social media posts across Instagram, LinkedIn, Facebook, and X.
- Adapt global campaigns for local markets and develop topical content for both B2B and B2C audiences.
- Monitor engagement, respond to audience interactions, and maintain brand tone.
- Work with creative teams to align visuals with messaging and campaign objectives.
3. B2C Newsletter Content
- Transform campaign messaging and product updates into engaging newsletter copy.
- Ensure messaging is compelling, regionally relevant, and aligned with brand guidelines.
- Collaborate with marketing and design teams to maintain consistency in look and feel.
Key Skills & Capabilities
- Exceptional writing, editing, and storytelling abilities across multiple channels (social, email, client communications).
- Skilled at tailoring content for different audiences and platforms (B2C, B2B, social, newsletters).
- Hands-on social media experience with an understanding of scheduling and analytics tools.
- Highly organised, detail-oriented, and skilled at managing multiple priorities.
- Strong team player with a collaborative, cross-cultural mindset.
- Languages: Fluent in English; proficiency in Spanish and Brazilian Portuguese required. French is a plus.