About Novu
Novu is the open-source notification infrastructure for developers - built to make product-to-user communication simple, scalable, and delightful. We’re a fully remote, global team of passionate individuals helping companies of all sizes, from indie builders to enterprises, deliver meaningful notifications.
We believe in trust, transparency, and a strong remote culture. You can explore how we work in our public handbook.
About The Role
The Commercial Associate will be a driving force behind Novu’s GTM growth, working across demand generation, sales, and early customer support. You will help build the GTM engine from the ground up: identifying and engaging prospective customers, shaping our messaging, managing pipeline, and supporting deals from first touch through early adoption.
This is a hands-on, high-ownership role designed for ambitious, technical self-starters who want to learn every part of the commercial side of an open-source developer platform.
What You’ll Do
Novu is the open-source notification infrastructure for developers - built to make product-to-user communication simple, scalable, and delightful. We’re a fully remote, global team of passionate individuals helping companies of all sizes, from indie builders to enterprises, deliver meaningful notifications.
We believe in trust, transparency, and a strong remote culture. You can explore how we work in our public handbook.
About The Role
The Commercial Associate will be a driving force behind Novu’s GTM growth, working across demand generation, sales, and early customer support. You will help build the GTM engine from the ground up: identifying and engaging prospective customers, shaping our messaging, managing pipeline, and supporting deals from first touch through early adoption.
This is a hands-on, high-ownership role designed for ambitious, technical self-starters who want to learn every part of the commercial side of an open-source developer platform.
What You’ll Do
- Research and prioritize target segments, accounts, and personas, then run outbound campaigns to generate qualified opportunities.
- Qualify inbound and outbound leads through thoughtful discovery, building and maintaining a healthy, well-documented pipeline.
- Support and, over time, own deals from first touch through close, including preparing materials and keeping our CRM accurate and up to date.
- Help onboard and support early customers, ensuring smooth implementations and capturing feedback for Product and Engineering to refine our GTM strategy.
- A strong track record of top performance in demanding environments (e.g. engineering, banking, consulting, competitive sports, or a sales team).
- Entrepreneurial mindset: motivated to help build a business, comfortable with ambiguity, and willing to roll up your sleeves on any task.
- Technical aptitude: coding and engineering knowledge, plus genuine curiosity about developer workflows, open-source, and infrastructure products.
- Exceptional learning velocity: you actively seek feedback, self-reflect, and push yourself to grow your commercial and technical skills.
- Exposure to B2B SaaS, developer tools, or open-source communities.
- Prior experience in any GTM role (SDR/BDR, sales, CS, RevOps, consulting), especially in early-stage startups.
- 100% remote team with flexible work hours.
- Transparent culture built on trust, ownership, and async-first collaboration.
- Opportunity to work on a product loved by developers worldwide and used in mission-critical user communication.
- Small team, big impact — your work directly influences revenue growth and shapes how customers adopt Novu.
- Continuous learning, room for experimentation, and a clear path to grow into a more specialized Sales or Account Management role as the team scales.