Remotehey

About the Role

We are looking for an exceptional Chief of Staff, Multi-Brand Operations to serve as a trusted right hand to highly entrepreneurial founders across multiple businesses, brands, and personal priorities.

This is a unique hybrid role for someone who can operate across product development, project management, multi-brand operations, digital marketing, ecommerce, team communication, vendor coordination, founder support, and lifestyle management. The ideal candidate is incredibly smart, highly capable, service-minded, eager to help, and energized by getting things done.

This person will help manage the flow between founder vision, business priorities, product development, digital marketing, team communication, personal logistics, special projects, and overall execution. They must be able to understand how different parts of a business connect, from bringing products to market and coordinating marketing campaigns to managing timelines, organizing people, tracking follow-through, and supporting the founders’ broader vision and lifestyle.

This is not a traditional executive assistant role. It is closer to a hybrid between Chief of Staff, Product Development Manager, Project Manager, Multi-Brand Manager, Digital Marketing Coordinator, Operations Partner, and highly capable founder-support partner. The right person will know how to organize chaos, anticipate needs, create systems, communicate clearly, use AI and technology to work smarter, and move quickly from idea to action.

The best fit is someone who is flexible and adaptable, and grounded in systems, follow-through, and accountability. They should be polished, proactive, emotionally intelligent, tech-forward, highly discreet, and comfortable operating in a dynamic environment where priorities can shift quickly.

You must have experience in one of the following industries: beauty, cpg, personal care, food & beverage

Must be located in central or western US.

What You’ll Do

• Partner closely with the founders to organize priorities, projects, communication, and day-to-day execution.
• Help translate founder vision into clear plans, timelines, priorities, and next steps.
• Support the execution of business initiatives across product development, ecommerce, digital marketing, brand launches, operations, vendor management, legal, finance, and special projects.
• Create structure around business priorities, personal logistics, and founder lifestyle management.
• Manage timelines, follow-ups, calendars, meetings, tasks, and deliverables across multiple areas.
• Help turn ideas, conversations, and decisions into clear action plans.
• Serve as a key communication bridge between the founders, internal team members, external partners, vendors, advisors, and agencies.
• Track open items and make sure nothing falls through the cracks.
• Support product development and go-to-market efforts by helping organize timelines, samples, vendor communication, launch tasks, approvals, marketing deliverables, and cross-functional follow-up.
• Support digital marketing and ecommerce projects by helping coordinate campaigns, creative needs, email/SMS timelines, website updates, launch calendars, agency communication, and reporting follow-up.
• Coordinate travel, appointments, events, lifestyle needs, and special requests as needed.
• Prepare summaries, agendas, project trackers, updates, emails, and follow-up communication.
• Use AI, automation, and modern productivity tools to improve organization, communication, planning, research, follow-through, and overall efficiency.
• Help build simple systems and processes that create clarity without adding unnecessary bureaucracy.
• Know when to move quickly, when to slow things down, and when to escalate.
• Protect the founders’ time, energy, focus, and priorities.
• Maintain a high level of confidentiality, professionalism, and discretion.

Who You Are

• You are a natural organizer who can bring calm, clarity, and structure to a fast-paced entrepreneurial environment.
• You understand business and can connect the dots between ideas, product development, marketing, operations, revenue, people, and execution.
• You are highly proactive and do not wait to be told every next step.
• You are flexible and adaptable, and grounded in systems, follow-through, and accountability.
• You are highly efficient with AI, technology, automation, and modern productivity tools.
• You are comfortable supporting both the business world and the personal lifestyle needs of busy founders.
• You have excellent judgment and can handle sensitive information with discretion.
• You communicate clearly, warmly, and professionally.
• You are not easily overwhelmed by shifting priorities or last-minute changes.
• You are resourceful and can figure things out without needing constant direction.
• You are comfortable working with creative founders who move quickly, think big, and may change direction as new information comes in.
• You can take a big idea and help organize the steps, people, communication, and follow-through needed to make it real.
• You understand the balance between being available and responsive while also helping create healthy structure and boundaries.
• You take ownership and follow through.
• You care about details, but you do not get stuck in perfectionism.
• You are polished enough to interact with executives, attorneys, investors, agencies, vendors, and partners, but humble and hands-on enough to help with whatever needs to get done.

Ideal Experience

• 5+ years of experience in executive support, chief of staff, operations, project management, founder support, brand management, ecommerce, product development.
• 5+ years experience within one of the following industries: cpg, beauty, food & beverage
• Experience supporting founders, CEOs, entrepreneurs.
• Strong understanding of how businesses operate, including product development, marketing, ecommerce, operations, team communication, vendor management, and project execution.
• Experience helping bring products, brands, campaigns, or business initiatives to market is strongly preferred.
• Familiarity with digital marketing, ecommerce, email/SMS marketing, paid media, website updates, creative timelines, launch calendars, and agency coordination is a plus.
• Strong project management and follow-through skills.
• Excellent written and verbal communication.
• Highly proficient with AI, automation, and productivity tools, including tools such as Claude, His Perplexity, Notion, Asana, Hubspot or similar platforms.
• Experience in beauty, wellness, ecommerce, consumer products, hospitality, creative businesses, or startups is a plus.
• Ability to work with both professional and personal matters while maintaining discretion and emotional intelligence.

What Success Looks Like

• The founders feel more organized, supported, and able to focus on the highest-value priorities.
• Founder ideas are translated into clear action plans, timelines, and follow-through.
• Projects move forward faster and with more clarity.
• Product launches, marketing initiatives, vendor communication, and internal priorities are better organized.
• Communication is smoother across teams, vendors, agencies, advisors, partners, and family support.
• Important details are tracked and followed up on without constant reminders.
• Systems are created that make the business and personal flow easier, not more complicated.
• AI, technology, and productivity tools are used meaningfully to save time, improve communication, and increase execution.
• The right things get handled before they become urgent.
• There is a trusted partner who can see the big picture, manage the details, and keep momentum moving across the founders’ business vision and lifestyle.

The Right Fit

• This role is best for someone who thrives in a dynamic, entrepreneurial environment. You should be comfortable with flexibility, change, and a mix of strategic and practical responsibilities. Some days may involve high-level business planning, product development, marketing coordination, project management, and team communication. Other days may involve travel logistics, personal scheduling, vendor communication, lifestyle support, or solving unexpected issues quickly.
• The ideal person is calm, capable, loyal, emotionally intelligent, tech-forward, business-minded, and energized by being the person who helps make everything work better.

Compensation

• Compensation will be competitive and based on experience, scope, location, and availability.

To Apply

• Please submit your resume along with a brief note sharing why you believe you would be a strong fit for this type of founder-support & business operations.