Job Role: Change Manager
Job Type: Contract
Contract Length: 6 months (potential Extention)
Pay rate: up to $50 per hour
Location: Remote – USA
Sector: Retail
Contact: [email protected]
Overview:
Forsyth Barnes is partnered with a large-scale Retail store Chain, they are currently undergoing massive Change in their IT organization, they are supporting multiple migrations, Agile frameworks, and Laptop upgrades, and they are searching for a change manager to help and support the Snr Director to support the large-scale change function.
Responsibilities:
- Create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance.
- Work to drive faster adoption, higher ultimate utilization of, and proficiency with the changes that impact employees.
- Provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.
- Manage stakeholders and communicate change effectively to ensure awareness and support.
- Track and report issues, risks, and success measures related to change management efforts.
- Develop survey questions for feedback to assess the effectiveness of change management activities.
Requirements:
- Minimum of 5+ years of change management experience ideally supporting large-scale technology changes
- Proficiency in creating and executing communication plans and collateral, including emails, town halls, and other relevant formats and methodologies.
- Self-starter with the ability to take initiative and anticipate the needs of business partners.
- Experience working in retail and similar sectors, with a deep understanding of the unique challenges and opportunities these sectors present
- Exceptional communication skills, both written and verbal with excellent active listening skills.
- Ability to clearly articulate messages to a variety of audiences while establishing and maintaining strong relationships.
- Flexible and adaptable; able to work in ambiguous situations.
- Resilient and tenacious with a propensity to persevere is essential to be successful in this role.
- Proven record of developing a wide range of training materials, such as job aids, live training sessions, and recorded training content.