About The Company
Vitasora Health is at the forefront of transforming chronic care delivery across America. Our innovative platform integrates Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and telehealth services to facilitate proactive and continuous patient care beyond traditional clinical settings. We are dedicated to improving health outcomes for individuals managing chronic conditions such as cardiovascular disease, diabetes, obesity, and respiratory challenges. Our team is committed to building a future where healthcare is accessible, personalized, and effective through cutting-edge technology and compassionate care.
About The Role
The Care Coordinator plays a vital role within Vitasora Health’s remote care team, acting as a clinical linchpin responsible for overseeing the ongoing health management of patients enrolled in CCM and RPM programs. This role requires a blend of clinical expertise, exceptional patient engagement skills, and a passion for health education. The Care Coordinator builds trusting relationships with patients through motivational interviewing and health coaching, empowering them to achieve their health goals and improve their quality of life. Rooted in the core values of respect, accountability, innovation, and unity, the Care Coordinator ensures that care delivery extends beyond the clinic, fostering meaningful patient interactions that drive behavioral change and better health outcomes.
Qualifications
Benefits
Vitasora Health is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We believe that a diverse workforce enhances our ability to serve our communities and achieve our mission.
Vitasora Health is at the forefront of transforming chronic care delivery across America. Our innovative platform integrates Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and telehealth services to facilitate proactive and continuous patient care beyond traditional clinical settings. We are dedicated to improving health outcomes for individuals managing chronic conditions such as cardiovascular disease, diabetes, obesity, and respiratory challenges. Our team is committed to building a future where healthcare is accessible, personalized, and effective through cutting-edge technology and compassionate care.
About The Role
The Care Coordinator plays a vital role within Vitasora Health’s remote care team, acting as a clinical linchpin responsible for overseeing the ongoing health management of patients enrolled in CCM and RPM programs. This role requires a blend of clinical expertise, exceptional patient engagement skills, and a passion for health education. The Care Coordinator builds trusting relationships with patients through motivational interviewing and health coaching, empowering them to achieve their health goals and improve their quality of life. Rooted in the core values of respect, accountability, innovation, and unity, the Care Coordinator ensures that care delivery extends beyond the clinic, fostering meaningful patient interactions that drive behavioral change and better health outcomes.
Qualifications
- Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), or National Certified Medical Assistant (NCMA), or hold an active and unrestricted Licensed Practical Nurse (LPN) or Registered Nurse (RN) license.
- Minimum of 2 years of clinical experience in chronic care management, telehealth, primary care, or related settings; 5+ years preferred.
- Proven experience applying motivational interviewing (MI) and health coaching techniques in clinical or patient engagement contexts.
- Proficiency in Electronic Health Record (EHR) systems, telehealth platforms, and remote patient monitoring tools.
- Excellent verbal and written communication skills with the ability to engage empathetically, handle objections, and promote behavior change.
- Knowledge of CMS CCM guidelines, HIPAA regulations, NCQA standards, and EOC requirements.
- Patient Engagement & Health Coaching: Lead monthly outreach calls, utilizing motivational interviewing to support behavior change and self-management; assist patients with personalized goal-setting and care planning; provide culturally responsive health education in accessible language; address social determinants of health, especially in underserved and rural populations.
- Care Coordination & Collaboration: Serve as the primary link between patients and their care teams, facilitating seamless communication among providers; monitor patient progress through RPM data and regular interactions; escalate clinical concerns following structured protocols; participate in team huddles and case reviews to optimize patient outcomes.
- Clinical Documentation & Compliance: Maintain accurate, HIPAA-compliant documentation of all patient interactions and care plans within the EHR; ensure adherence to CMS, NCQA, and Joint Commission standards; contribute to program performance metrics and reporting.
- Patient Advocacy: Connect patients with community resources to overcome barriers; advocate for patient preferences and goals within the care team to ensure personalized, patient-centered care.
Benefits
- Competitive compensation package
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- Paid time off and holidays
- Opportunities for professional growth within a pioneering health tech environment
- Collaborative and innovative work culture that values contributions and recognizes achievements
Vitasora Health is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We believe that a diverse workforce enhances our ability to serve our communities and achieve our mission.