Remotehey

Well Oiled Operations™ is a modern Business Optimization and advisory system, and an Acquisition.com portfolio company, designed to help companies scale beyond founder dependency and unlock their next phase of sustainable revenue growth.

Unlike legacy operating models that rely on constant firefighting, WOO provides a disciplined execution engine that aligns strategy, people, processes, and technology. Our work enables leaders to step out of day to day operations and focus on vision, growth, and impact while the business runs with clarity and control.

*$75,00-90,000 per year, full time salary position

We are hiring a Business Operations Analyst to partner directly with the VP of Operations and help build the operational foundation that supports scale. This is a highly hands on role focused on turning strategy into systems.

You will work across finance, operations, customer success, and leadership to design, document, automate, and operationalize how the company runs. This role is ideal for someone who enjoys structuring ambiguous problems, working across systems, and building scalable processes that actually get used.

This is not a reporting only role. You will design workflows, build dashboards, create SOPs, automate processes, and help implement AI enabled operating systems.

• Partner with the VP of Operations to design and implement an organization wide budget process tied to strategic planning
• Support the mapping and reconciliation of data across systems to create standardized department level budget templates
• Partner with functional leaders to ensure budgets align to priorities, headcount, and outcomes

• Build and maintain dashboards that track execution, financial performance, and operational health
• Partner with leadership to define clear metrics and ensure data accuracy and consistency
• Maintain clear definitions and data integrity across reports

• Design and automate workflows using tools such as Zapier, Make, and AI enabled tools
• Identify manual or repetitive processes and replace them with scalable automation
• Build lightweight AI agents to support operational workflows and decision support

• Help to build and maintain a centralized knowledge base for the company
• Create clear, usable SOPs for core operational processes
• Ensure documentation supports onboarding, execution consistency, and scale

• Assist in designing and documenting procurement and new software license workflows
• Build approval flows tied to budget ownership with automated notifications
• Help establish a vendor and contract management framework
• Support the creation of a consistent expense reporting process

• Work closely with stakeholders to translate business needs into clear requirements
• Create lightweight user stories and process documentation where helpful
• Facilitate working sessions to align on solutions and tradeoffs

You enjoy building structure where none exists yet. You are comfortable working across teams, systems, and tools, and you care deeply about clarity, usability, and execution quality. You are equally comfortable in spreadsheets, workflow tools, documentation, and dashboards.

• 2-3+ years experience as a Business Analyst or Business Operations Analyst in a technology enabled organization
• Strong ability to work with data in Excel or Google Sheets
• Experience building dashboards, data visualizations, or reporting in tools such as Power BI, Tableau, Looker, or similar
• Experience with AI tools such as ChatGPT, Gemini, and agent based workflows
• Experience documenting processes and writing clear SOPs
• Familiarity with workflow automation tools such as Zapier or Make
• Strong written and verbal communication skills

• Experience in a startup or high growth environment
• Familiarity with Monday.com, Asana, or similar tools
• Exposure to finance, budgeting, or vendor management processes

• You are organized, detail oriented, and proactive
• You ask good questions and clarify ambiguity early
• You translate complexity into simple, usable systems
• You follow through and close loops
• You balance speed with quality
• Bring Your Own Device (BYOD): Use your personal devices—smartphones, tablets, or laptops—for work to enhance flexibility and comfort. Your desktop or laptop (PC or Mac) will serve as your primary workstation, with all necessary company software provided.