Role: Client Partner / Sales Director
Experience level: 12 to 20 years
Roles & Responsibilities:
Creating in developing an effective sales strategy / sales penetration for Switzerland market and acquire new customers for IGT.
· Extend and develop a portfolio of IGT IT services business.
· Assesses client IT needs and makes recommendations including IT Services and Solutions
· Prepares sales visits and presentations to pitch IGT IT service, solutions and combination service package to customers
· Demonstrates IT Services / solution to highlight benefits.
· Negotiates sales and long-term contracts with customers
· Provides technical advice after sales
· Establishes sales goals and implements a plan to meet those goals
· Tracks progress toward goals and documents sales performance
· Becomes fluent in IGT services and solutions.
· Answers questions, describes benefits, and discusses pros and cons of various services/ solutions.
· Gains familiarity with the IT industry, and stays updated on trends and innovative products
· Assists in creating marketing literature and web-based features to promote services products and solutions.
· Attends trade exhibitions and industry events to learn about cutting-edge products and sales
· Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations
· Building and maintain good relationship with customers.
· Conducting in-depth research to identify market opportunities
· Examining the IT requirements of customers / market and help teams in making the pitch.
· Having a decent experience on selling IT solutions / Products – mapping to customer needs and driving the customer sales.
· Experience with Global Delivery Model with demonstrated knowledge of processes and methodologies
· Ability to present at senior levels, and executive levels
· Ability to work with diverse client & IGT teams in various service lines, across multiple time zones.
· Working knowledge & awareness of the latest software engineering methodologies & technologies including Agile, DevOps, Quality Engineering / Testing, Cloud Computing (IaaS, SaaS, PaaS, EaaS), Data Science & Analytics to be able to engage client stakeholders at all levels
· Strong preference for a consulting experience
· Strong Communications
· Ability to multitask and priorities
· Excellent interpersonal skills
· Attention to detail
About IGT:
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, Data & Digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 13,500 CX and Technology experts from 30+ nationalities. IGT is part of the Apollo group of companies (Apollo is a leading global alternative investment manager with approximately $414Bn under management)
IGT's Data & Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience
Our service offerings include providing consulting / advisory & delivery services to our customers to improve synergies between business & technology by enabling latest, best practice delivery and collaboration mechanisms. These include lifecycle transformation & rapid development / technology delivery services leveraging latest technology stack across the enterprise where our services include: Data Analytics, Data Engineering, Hyper-Automation, Software Engineering, Quality Engineering (Testing), Architectural Transformations, Platform services including Cloud Computing / Transformation, Systems Integration as well as IT Operations service management deliver innovative & cutting-edge solution using best practices & expertise on Agile, DevOps, Lean as well as traditional methodologies.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.