Business Analyst – eCommerce (Shopify Plus & Integrations)
Candidates MUST have significant Shopify Plus or similar enterprise e-commerce platform experience - please do not apply if you don't have this experience.
We are hiring an experienced Business Analyst to lead end‑to‑end requirements across Shopify and integration projects for retail and eCommerce clients.
The role
- Own end‑to‑end business requirements for Shopify and related integration solutions.
- Run scope and requirements workshops, maintain a clear, prioritised backlog.
- Produce BRDs, user stories and acceptance criteria with full traceability through delivery.
- Perform process mapping and gap analysis, providing clear, actionable recommendations.
- Work closely with technical teams on solution and integration design.
Experience required
- 6+ years delivering large‑scale eCommerce and digital transformation projects for large/enterprise clients.
- Strong experience with at least one enterprise eCommerce platform (e.g. Shopify Plus, Salesforce Commerce Cloud, Adobe Commerce, SAP Hybris).
- Good understanding of core eCommerce customer journeys and operations across merchandising, content, marketing, customer service and back‑office order/returns/payment flows.
- Hands‑on experience with integration platforms (e.g. Patchworks, Celigo) and ecosystems such as OMS, PIM, CRM, CDP, CMS, ERP, WMS and finance tools (NetSuite, Xero, Sage, Salesforce).
- Comfortable working in Scrum/Agile delivery teams.
Salary: £50,000-70,000 base salary DOE
Location: Remote (must be UK based and available for occasional travel to client sites)
If this is of interest, please apply here and we will follow up with suitable applicants to discuss the role.