Job Title / Role: Business Analyst – Hardware Asset Management (HAM)
Key Skills: ITAM/HAM, ServiceNow, Excel.
Experience: 5+
Location: SFO CA
Shift: General
Mode: Remote
We at Coforge are seeking “Business Analyst” with the following skill set:
Key Responsibilities
- Maintain and track hardware asset data across inventory and lifecycle stages (procure, deploy, retire)
- Analyze asset data using spreadsheets (Excel) to identify trends, gaps, and inconsistencies
- Generate regular status reports on asset inventory, utilization, and requests
- Upload, update, and manage data in ServiceNow ticketing and asset management modules
- Support asset request tracking, status updates, and reporting via ServiceNow workflows
- Ensure data accuracy and completeness across systems and reports
- Collaborate with IT, procurement, and operations teams to validate asset information
- Assist in preparing dashboards and reports for stakeholders
Required Skills
- Strong proficiency in Excel / spreadsheet analysis (pivot tables, data cleanup, reporting)
- Basic understanding of Hardware Asset Management or IT Asset Management concepts
- Experience working with ServiceNow (or similar ticketing systems)
- Good attention to detail and data accuracy
- Ability to manage and organize large datasets
Preferred Qualifications
- Experience with ITAM/HAM processes or tools
- Exposure to reporting dashboards and data visualization
- Understanding of asset lifecycle tracking and inventory systems
Success Profile
- Highly organized and detail-focused
- Comfortable working with data and repetitive processes
- Able to provide clear, concise reporting to stakeholders