Position: Bill and Account Collector
Type: Hourly contract
Compensation: $40–$55/hour
Location: Remote
Commitment: Minimum 15 hours/week
Role Responsibilities
Type: Hourly contract
Compensation: $40–$55/hour
Location: Remote
Commitment: Minimum 15 hours/week
Role Responsibilities
- Design occupation-specific questions and scenarios based on real-world billing and collections experience.
- Apply professional judgment to create realistic task content reflecting account management, collections workflows, and customer interactions.
- Translate compliance requirements, payment negotiations, and dispute handling processes into structured prompts.
- Contribute practical insights that reflect day-to-day decision-making in billing and account collection roles.
- Collaborate asynchronously with research teams to refine content for clarity, accuracy, and relevance.
- Professional experience working as a Bill and Account Collector within administrative, support, or waste management services.
- Strong written communication skills to clearly articulate processes, policies, and decision-making logic.
- Access to a desktop or laptop computer (Chromebooks not supported).
- Comfortable working independently in a remote, project-based environment.
- Availability to commit at least 15 hours per week for the duration of the project.
- Upload resume
- Interview (15 min)
- Submit form