Remotehey

Company Description

Sessionboard is a next-generation speaker and content management platform helping conference organizers and event marketing teams save time, relieve stress, and more efficiently distribute their content. Content continues to be one of the most critical aspects of maximizing ROI for event organizers and marketing teams, and we believe Sessionboard can transform the content distribution process.

Role Description

This is a unique opportunity to join Sessionboard at a pivotal stage of our growth and help shape the Account Management function from the ground up. The right candidate will thrive on the challenge of managing a high-volume, process-driven book of business — approximately 160 accounts and 200+ renewal motions annually — while simultaneously identifying and closing expansion opportunities. This role requires excellent organizational discipline, CRM mastery, and the commercial instincts to both protect and grow revenue across a diverse portfolio.

We are looking for a dynamic, top-performing professional responsible for owning and growing revenue across a portfolio of accounts through retention, expansion, and strategic account management.

The ideal candidate has a history of strategic account management, with experience in the event industry and/or SaaS. This individual has experience owning both renewal and expansion revenue quotas simultaneously. They have a track record of consultative selling and negotiation expertise, build trusted relationships with key accounts and partners, are comfortable with C-level customers, and thrive in a team-selling environment on enterprise-level opportunities.

The right candidate works independently, but understands that we win as a team. They thrive in a dynamic environment that requires flexibility, communication, hard work, and focus. This role demands self-discipline, a willingness to learn and evolve, strategic thinking, and a deep understanding of our customer and their business. The ideal candidate is energized by the opportunity to contribute to evolving the AM function within our GTM organization, and thrives with the responsibility of carrying renewal and expansion targets.

Qualifications

• Revenue management experience: a track record of delivering on both renewal and expansion revenue targets on an annual basis.
• Portfolio management experience: the ability to manage customer relationships and drive results across a large, high-volume book of business. Experience managing 100+ accounts simultaneously is a strong indicator of fit for this role.
• Proven ability to strategically manage client relationships — deliver value, influence outcomes, and communicate clearly.
• Strong executive presence and communication skills — you are comfortable presenting to and building trust with senior stakeholders, including C-suite and VP-level budget owners.
• Comfort selling to a range of personas and navigating multiple decision makers in complex organizations to create a compelling case to buy.
• Experience working in a fast-paced and evolving environment.
• Empathy for co-workers, prospects, and clients.
• A collaborative, win-together mindset.
• Skilled in CRM use — HubSpot proficiency required. Given the volume of accounts and renewal motions in this role, strong CRM hygiene is non-negotiable.

What Would be Great to Have (Preferred)

• Relevant industry experience in event industry software (sales, customer success, or account management) and/or a background in managing large conferences.
• B2B sales or relevant experience selling to conferences or event marketing teams.
• Bachelor’s Degree.
• Training on Sandler, Challenger Sale, or other solution-based selling methodologies.

Responsibilities

• Strategically own and manage a high-volume book of named accounts — approximately 160 accounts and 200+ renewal motions per year — requiring strong pipeline discipline and CRM hygiene.
• Own the renewal motion. Build relationships and identify opportunities to expand Sessionboard’s business within each account.
• Consistently exceed monthly, quarterly, and annual renewal and expansion quotas.
• Partner across the GTM team (Sales, Customer Success, and Support) to optimize the customer lifecycle, driving high customer retention and uncovering expansion opportunities within your book of business.
• Identify trends and best practices across your account base to support your position as a strategic advisor to your clients.
• Skillfully deliver web-based presentations.
• Nurture relationships with customers through conference attendance and facilitation of local and regional networking events. This role includes regular travel for industry conferences and regional customer events; candidates should be comfortable with periodic travel as part of the role.
• Forecast renewal and expansion targets consistently and accurately by maintaining monthly and quarterly forecasts.
• Manage pipeline appropriately to maximize stage conversions and likelihood of winning, leveraging sales qualification methodology and following Sessionboard’s defined stages.
• Act as a primary point of escalation when needed to support issue resolution and maintain a high level of customer satisfaction.
• Maintain expertise in the event industry by identifying trends, market challenges, and competitive offerings.
• Become an expert in the Sessionboard suite of tools to deliver a consultative, value-based approach to expanding accounts.

Compensation

This role offers a competitive base salary with variable compensation tied to NRR performance, including retention and expansion targets. Detailed compensation information will be shared during the interview process.

Equal Opportunity

Sessionboard is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Sessionboard is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.

NEXT STEP

To be considered, you must complete this short evaluation:https://forms.gle/zheUTr6aKcGJ1AXN8
We review every candidate through this process. You will not be considered if the questionnaire is not fully completed):