Founder's Associate

Role: Founders’ Associate

Location: Hybrid / London or Remote (UK)

Salary: up to £45k

About RefNow

RefNow is on a mission to revolutionise the way employment history data is collected and

shared. Our platform is the #1 most rated employment referencing system for HR teams and

recruiters, trusted by companies across the globe. We believe referencing should be fast,

secure, and candidate-friendly - and we’re building the hiring platform of the future to make

that happen.

Founded by a team passionate about technology and the future of work, RefNow has grown

rapidly and continues to innovate. We leverage AI to streamline the referencing process and

are always exploring new and better ways to improve efficiency, accuracy, and the overall

experience for both employers and candidates to collate as many valuable insights as

possible.

The Role

We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly

with the co-founders and leadership team. This role is a hybrid of strategic support,

operations, and executive assistance - ideal for someone who wants to gain exposure

across all areas of a high-growth SaaS startup and be part of key operations at the highest

level.

You’ll have your hands in product, operations, finance, marketing, and customer success -

and no two days will be the same.

What you’ll be doing

Working closely with the three co-founders to drive strategic initiatives and support company goals
Leading cross-functional projects and ensuring effective collaboration across teams
Supporting executive decision-making through research, meeting preparation, and follow-ups
Contributing to customer communication and engagement, including product updates and marketing content
Enhancing our digital presence and supporting growth across social media and marketing channels
Conducting market and competitor research to inform product and go-to-market strategies
Supporting customer success and operations, including payments, support systems, and vendor management

What you’ll bring with you

Experience in a startup or fast-paced environment
A sharp, analytical mind with excellent problem-solving ability
Natural communication skills, with the ability to collaborate across all levels of the business
Ability to multitask and prioritise, staying calm and focused under pressure
High integrity and discretion, especially when handling sensitive business information
Curiosity, energy and the hunger to learn fast and take ownership

Perks

Remotehey